JourneyCheck provides train and underground updates, live departure and arrival boards and email and SMS alerts to the travelling public. JourneyCheck provides a useful service to the commuter so he can better deal with any disruption to his journey from and to work by knowing about it in advance. The information comes direct from the rail control rooms so it is comprehensive and up to the minute. JourneyCheck is available on web, WAP and PDA so it can be used at home or at the office, and out and about - at stations and on trains. Users can also receive alerts about their regular routes by SMS or email.

Each JourneyCheck is TOC specific and is branded with the TOC’s colours and logo. A TOC can use JourneyCheck to drive traffic to its website. A custom skin can also be applied to JourneyCheck so it appears as a seamless part of the TOC’s website. A XML version of JourneyCheck is also available so updates can be presented on the TOC’s homepage.

There is now a Frequenty Asked Questions (FAQs) section within JourneyCheck, and JourneyCheck Alerts.

You can access JourneyCheck via the following TOCs websites:

c2c
Chiltern Railways
East Coast
First Capital Connect
First Great Western
First ScotRail
London Midland
London Overground
National Express East Anglia
Southeastern
Southern
Transpennine Express

A version of JourneyCheck which combines disruption information for several TOCs can also be seen on the public access terminals recently commissioned for Durham County Council (see here).

As well as JourneyCheck, the following train operating companies make JourneyCheck Alerts available to customers:

c2c
Chiltern Railways
East Coast
First Capital Connect
First Great Western
First ScotRail
London Midland
National Express East Anglia
Southern
Transpennine Express

When registering for the receipt of alerts via SMS, the two stations are abbreviated to three characters, called CRS codes. The links below detail the CRS codes for all the stations of the TOCs who offer JourneyCheck Alerts to customers:

c2c CRS Codes
Chiltern Railways CRS Codes
East Coast CRS Codes
First Capital Connect CRS Codes
First Great Western CRS Codes
First ScotRail CRS Codes
London Midland CRS Codes 
National Express East Anglia CRS Codes
Southern CRS Codes
Transpennine Express CRS Codes

Tens of thousands of you who regularly commute to work have already subscribed for JourneyCheck Alerts. If you have any feedback about this service, thoughts about how it could be improved further, or any thoughts about JourneyCheck we’d like to hear from you. Please use the feedback form on this website.

We’re constantly improving these solutions, so watch out for news items on our web site about changes and enhancements.